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Mike Cleland is a management consultant specializing in the staffing industry. With 18 years experience, he has a proven track record of helping staffing companies achieve the next level of performance.
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Tag Archives: Staffing Industry
Webinar: Metrics for the Staffing Industry
On Thursday, July 26, I will be hosting a webinar sponsored by eRecruit on Metrics for the Staffing Industry. In this webinar, I will discuss how the right metrics portfolio can empower management decision making to ensure both short and … Continue reading
Posted in Delivery, Management, Metrics, Productivity, Profit, Staffing, Staffing Industry
Tagged Delivery, Management, Metrics, productivity, Profit, Staffing, Staffing Industry
Strong Managers Have a Balanced Perspective
September 30, 2011 Article Two in a Five Part Series: Several years ago I had a new recruiting manager come to me complaining that they couldn’t get their work done because they kept getting interrupted. In an attempt to learn … Continue reading
Posted in Leadership, Management, Staffing Industry
Tagged Leadership, Management, Staffing Industry
Why the Status Quo Isn’t Good Enough
If you don’t like change, you will like irrelevance even less. General Erick Shinseki An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage. Jack Welch The majority of people hate change. Change … Continue reading
Posted in Process, Productivity, Staffing Industry, Strategy, Uncategorized
Tagged change, Management, Performance, Staffing Industry
Relationships Still Rule, But…..
Back in the early 90s when I entered this business, I was exposed to a simple yet accurate description of the staffing industry by Al Dubuc of Oz Enterprises- “People selling people to people”. The crux of that definition was … Continue reading
Posted in Management, Process, Productivity, Profit, Recruiting, Sales, Staffing, Staffing Industry, Strategy
Tagged Process, Recruiting, Sales, Staffing Industry, Strategy
Letterman’s Legacy
Recently, I stumbled across some articles that made some interesting claims including the “The ten dumbest management trends” and “The ten worst business ideas ever”. It makes me want to write an article titled “The top ten management articles that … Continue reading
Posted in Leadership, Management, Productivity, Staffing, Staffing Industry, Strategy
Tagged Leadership, Management, Staffing, Staffing Industry, Strategy
Hiring For Drive
One of the most common questions I get from staffing managers is whether it’s better to hire experienced or green sales people. Leveraging my years of experience, I can confidently answer that I really don’t know. I have come to this conclusion … Continue reading
Posted in Culture, Leadership, Management, Productivity, Recruiting, Sales, Staffing Industry
Tagged hiring, Recruiting, Sales, Staffing, Staffing Industry
Are the Scales of Talent Tipping?
From my discussions with many staffing owners and executives, things are getting better. Job orders are up, clients are moving faster and it seems more and more likely that the worst of the great recession may be behind us. This … Continue reading
Posted in Culture, Leadership, Management, Staffing, Staffing Industry
Tagged hiring, Leadership, Staffing, Staffing Industry
The End of Management
A couple weeks ago I was browsing through the weekend edition of the Wall Street Journal and stumbled on an article titled “The End of Management”. Contrary to what it suggests, the point of the article is not … Continue reading
Posted in Budget, Culture, Delivery, Leadership, Management, Process, Productivity, Sales, Staffing, Staffing Industry, Strategy, Value Proposition
Tagged Adapting, Staffing Industry, Strategy
Budgeting Behavior
Staffing is a rapidly changing, people driven business, so I have always struggled with the role of the budget in managing the day-to-day operations over the course of an entire year. While I know budgets are necessary, they can also … Continue reading
Posted in Budget, Management, Process, Productivity, Profit, Sales, Staffing, Staffing Industry
Tagged Budgeting, Management, Staffing, Staffing Industry
The Price of Excellence
Recently the last of US combat troops left Iraq and crossed into Kuwait marking a significant milestone in a long hard fought war. Regardless, of your view on the war, the support for our troops justifiably crosses political spectrums and … Continue reading
Posted in Culture, Leadership, Management, Productivity, Profit, Recruiting, Staffing, Staffing Industry, Strategy, Uncategorized
Tagged Leadership, Management, Staffing Industry